Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records
Carers
Carers FIRST is a charity supporting adult and young carers, working across Lincolnshire, South and North West Kent, Medway and the London Borough of Waltham Forest We provide emotional and ... [continue] Carers
Chaperones
Should you need a chaperone present at a consultation or procedure then please alert reception staff that can ensure that one is available for the appointment It is standard practice ... [continue] Chaperones
Complaints and compliments
Our practice welcomes all the patient’s constructive criticism and suggestions in order to improve our services and empower our relationship with the patients. The practice manager has an open door ... [continue] Complaints and compliments
Data collection
NOTICE FOR PATIENTS REGARDING RESEARCH DATA COLLECTION The staff at this practice record information about you and your health so that you can receive the right care and treatment. We ... [continue] Data collection
How to register
To register with the practice all registration documents can be downloaded via the links below; Please attend the practice from Tuesday onwards between the hours of 10:00am and 6:00pm in ... [continue] How to register
Named GP
All patients at Dr Shantir’s Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
Patient confidentiality
The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances: To provide further medical treatment ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Practice boundary
Our practice catchment area covers the postcode E17 which includes Upper Walthamstow, Higham Hill, Walthamstow Central, Wood Street, St. James Street, Blackhorse Road.
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 15th November, 2014
