GP Patient SurveyGP Patient Survey We would like to monitor our performance and assess the quality of our services we deliver to our patients1) Getting through to us by phone Excellent Good Fair Poor2) How helpful are the receptionists Excellent Good Fair Poor3) Satisfied with appointment times Excellent Good Fair Poor4) Usually get to see or speak to their preferred GP Excellent Good Fair Poor5) Offered a choice of appointments when you last tried to make one Excellent Good Fair Poor6) Were you satisfied with the appointment you were offered Excellent Good Fair Poor7) Did you take the appointment offered Yes No8) How would you describe your experiance of making an appointment Excellent Good Fair Poor9) Waiting time to see your GP/Nurse Excellent Good Fair Poor10) Based on your last visit were you given enough time with the healthcare professional Excellent Good Fair Poor11) Based on your last visit how would you rate the GP or Nurse on listening to you Excellent Good Fair Poor12) Based on your last visit how would you rate the treatment and care you received from the GP or Nurse Excellent Good Fair Poor13) Based on your last visit how would you rate the GP or Nurse treating you with care and concern Excellent Good Fair Poor14) Based on your last visit how would you rate your confidence and trust in the GP or Nurse who asessed you Excellent Good Fair Poor15) Based on your last visit how would you rate the GP or Nurse recognised and understood any mental health needs Excellent Good Fair Poor16) Based on your last visit, how would you rate your needs were met Excellent Good Fair Poor17) How would you rate the support you have received in the past 12 months to help you manage your long term condition(s) Excellent Good Fair Poor18) How would you rate your overall experince of this GP practice Excellent Good Fair Poor
